Poor People’s Privacy Can’t Be an Afterthought
“What we found in a nationally representative survey of 3,000 American adults was striking. Not only did Americans with lower levels of income and education have fewer technology resources and lower levels of confidence in their ability to protect their digital data, but they also expressed heightened sensitivities about a range of overlapping offline privacy and security harms. This helped to illustrate a critical dimension of digital inequality that is often overlooked; the poor must navigate a matrix of privacy and security vulnerabilities in their daily lives — any of which could dramatically upend their financial, professional or social well-being. For example, when someone who is living paycheck to paycheck falls victim to an online fraud or loses the ability to use his or her smartphone after it gets hacked, the cascade of repercussions can be devastating.”