Hidden From View: The Astonishingly High Administrative Costs of U.S. Health Care
“It takes only a glance at a hospital bill or at the myriad choices you may have for health care coverage to get a sense of the bewildering complexity of health care financing in the United States. That complexity doesn’t just exact a cognitive cost. It also comes with administrative costs that are largely hidden from view but that we all pay. Because they’re not directly related to patient care, we rarely think about administrative costs. They’re high.”